WSQ Handle Arrival and Departure of Visitors (SFw) CRS-Q-0038092-TOU
Introduction
On completion of this unit, participants would have learnt the knowledge, and application skills required to handle the arrival and departure arrangements of visitors.
Course Objectives
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1. Confirm accommodations and transport arrangements.
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2. Prepare for Arrival of Visitors.
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3. Handle Arrival of Visitors.
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4. Brief Visitors.
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5. Check Visitors into accommodations.
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6. Prepare for Departure of Visitors.
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7. Brief Visitors on Departure Information.
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8. Check in visitors at airport/cruise terminal or border crossing.
Duration
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26 hours
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3.5 days (Full-Time), 2.5 weeks (Part-Time)
Mode of Instruction
This 26-hour course uses:
• Mini lectures - to succinctly explain the concepts and theories
• Interactive activities - group discussions on knowledge and procedural process.
• Group and individual exercises for practical activities including role-plays.
• Independent learning sessions to practice skills and evaluate own progress based on case-studies and games.
• Mutual sharing and feedback on performance through all formal and informal learning activities and games.
• Trainer-Student Ratio - 1:20
Target Audience
The main target audience are service staff from the tourism industry sectors. The job role(s)/occupations that this unit would be relevant to include:
• Tourist Guide
• Tour Leader
• Other operational roles in the tourism industry may be considered
Certification
Upon successful completion of the course and passing all assessments, participant will be awarded with a Statement of Attainment (SOA) by SSG.
Please click on the button below to register your interest.
Entry Requirement
• WPL level 5 and above or
• Preferably 1 GCE ‘N’ Level pass or equivalent
Fees
S$
Tuition Fee
475.00
Self Sponsored Singapore Citizen / Singapore PR ≥ 21 years above
Less SSG Funding
380.00
Tuition Fee after Funding
95.00
GST
33.25
NETT Fee Payable
128.25
Self Sponsored Singapore Citizen ≥ 40 years above only
Less SSG Funding
427.50
Tuition Fee after Funding
47.50
GST
33.25
NETT Fee Payable
80.75
Other Fee
Application Fee (non-refundable)
10.00
GST
0.70
NETT Fee Payable
10.70
Company Sponsor for Non-SMEs and SMEs
Course Fee Subsidy of up to **90% and **Absentee Payroll Funding for Singaporeans and Permanent Residents Employees
**Subjected to SkillsFuture Singapore (SSG) Terms and Conditions.
Click here to view the terms & conditions for SSG Funding.
Click here to view other chargable fees for students
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